SwiftInspect Pty Ltd – Privacy Policy & Collection Notice

SwiftInspect Pty Ltd ("we", "our", "us") is committed to protecting your privacy. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Personal Information We Collect

We may collect the following types of information:

• Tenant names and contact details

• Property address and access instructions

• Inspection notes, photos and videos

• Information submitted through our website or online forms

• Information provided by real estate agencies

• Technical data such as IP address, browser type and website usage analytics

We do not collect unnecessary personal information.

2. How We Collect Personal Information

We collect information:

• From real estate agencies who engage us to conduct inspections

• Directly from tenants when coordinating access

• Through our website, forms or email communications

• Through inspection software and digital tools we use to complete reports

We do not collect tenant information directly unless required for inspection coordination.

3. Why We Collect and Use Personal Information

We use personal information to:

• Conduct rental inspections

• Prepare and deliver inspection reports

• Communicate with agencies and tenants

• Verify access and property details

• Improve our services and website

• Meet legal, operational and insurance requirements

We do not use personal information for marketing.

4. Use of Agency Systems

When an agency provides access to their databases or inspection platforms, we:

• Use the information only to complete inspections

• Follow the agency's privacy and data‑handling rules

• Do not store or reuse agency data outside inspection purposes

5. Storage and Security

We store information securely using encrypted systems and reputable cloud providers.

We take reasonable steps to protect information from:

• Unauthorised access

• Misuse or interference

• Loss or disclosure

Only authorised personnel have access to inspection information.

6. Disclosure of Personal Information

We may disclose information to:

• The real estate agency that engaged us

• Third‑party inspection software providers

• Cloud storage and IT service providers

• Law enforcement or regulators when required by law

We do not sell personal information.

7. Access and Correction

You may request:

• Access to your personal information

• Correction of inaccurate or incomplete information

Email us at admin@swiftinspect.com.au and we will respond within a reasonable timeframe.

8. Website & Cookies

Our website may use cookies and analytics tools to improve functionality and user experience.

This may include information about:

• Pages visited

• Time spent on the site

• Device and browser details

You can disable cookies through your browser settings.

9. Complaints

If you have a privacy concern, contact us at admin@swiftinspect.com.au.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

SwiftInspect – Collection Notice

What we collect

• Names and contact details

• Property address and access instructions

• Inspection photos, notes and videos

How we collect it

• From the real estate agency managing the property

• Directly from tenants when arranging access

• Through our website or digital inspection tools

Why we collect it

• To carry out rental inspections

• To prepare inspection reports

• To communicate with tenants and agencies

• To meet legal and operational requirements

Who we share it with

• The real estate agency that engaged us

• Third‑party inspection software providers

• Cloud storage and IT service providers

• Authorities when required by law

Your rights

You may request access to, or correction of, your personal information by contacting us at admin@swiftinspect.com.au.

Last updated: 19 June 2026